FAQs

About delivery:

All the plants are wrapped bare roots in moist sphagnum moss and they are well wrapped to stay warm till is arrivage. Shipping is available only in Canada!

Every orders are ship on mondays only. If there is a delay for any reason, you will be notified.

New orders that are placed from Thuesday To Sunday, will be sent only the following Monday, so that your packages do not spend the weekend in Canada Post warehouses. OMA'S Espace vert isn’t responsible for lost or stolen packages

You can contact me at the following email address: omasespacevert@gmail.com

 

Return policy: In case of problem with your order and delivery time, I will be happy to resolve this quickly with you. Send me an email at the following address: omasespacevert@gmail.com

Please note that I will get in touch with you within 48 hours.

No returns, cancellations or exchanges will be accepted.

 

Plants:

All plants are one of a kind, like you! It is possible that the one you recieved at home, has more or less leaves than on the photo posted online. The same goes for color variations.

OMA'S Espace Vert is in no way responsible for the condition of your plants one week after purchase.

 

Non-toxic for animals:

I do all the necessary research to ensure that the plants placed in this section are not toxic to animals.

It is still important to keep them away from your pets. Know that I am not responsible for the health of your animals.

Promotions:

Any promotion appearing the day after your purchases cannot be applied to your order already placed.